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Lean, quality improvement & root cause · Core

Benchmarking

Also called: benchmark study

ELI5

Comparing performance or practices with relevant peers or standards to identify improvement.

Used in conversation

“Can we remove the ambiguity around benchmarking before the process changes?”

Pitch context

You will see “Benchmarking” in operating plans, procurement packs, supplier reviews and supply-chain reports when the discussion reaches lean, quality improvement & root cause.

Why it matters: In lean, quality improvement & root cause, the definition can change ownership, capacity, process, cost or safety decisions.

When the words have to travel

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Sources & evidence · 3

Direct term-level sources and supporting source families.