Desired outcome
Also called: customer outcome
ELI5
The result the customer hopes to achieve.
Used in conversation
“Measure the desired outcome in the customer's terms.”
Definition
A specific result the customer wants from completing a job.
Here “Desired outcome” means: A specific result the customer wants from completing a job.
Pitch context
You will see “Desired outcome” in strategy decks, market analyses, business plans and planning workshops when the discussion reaches needs, jobs & value propositions.
Why it matters: It helps a reader interpret needs, jobs & value propositions without confusing the measure, decision, role or evidence being discussed.
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See how pitch.dog can helpSources & evidence · 5
Supporting source families. This entry is an editorial synthesis rather than a quotation from one canonical glossary.
- Strategyzer — Business Model Canvas resourcesSupporting source family · practitioner · checked 2026-08-16
- Strategyzer — Value Proposition Canvas resourcesSupporting source family · practitioner · checked 2026-08-16
- LEANSTACK — Lean CanvasSupporting source family · practitioner · checked 2026-08-16
- U.S. Department of Justice Antitrust Division — Herfindahl-Hirschman IndexSupporting source family · primary · checked 2026-08-16
- U.S. Census Bureau — Business and economy dataSupporting source family · primary · checked 2026-08-16