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Retention, engagement & workforce metrics · Core

Employee experience

Also called: EX

ELI5

The overall experience of work across interactions, environment and lifecycle.

Used in conversation

“Compare employee experience with the same cohort and period before drawing a conclusion.”

Pitch context

You will see “Employee experience” in organisation plans, workforce reviews, change programmes and people reports when the discussion reaches retention, engagement & workforce metrics.

Why it matters: In retention, engagement & workforce metrics, the scope can change what data may be used, who may access it and which controls are required.

Caution

Employment law and workplace practice vary by jurisdiction and agreement.

When the words have to travel

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Sources & evidence · 3

Direct term-level sources and supporting source families.