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Dictionary by pitch.dog
Lean, quality improvement & root cause · Working

Gemba

Also called: go and see

ELI5

The place where work actually occurs and value is created.

Used in conversation

“Can we remove the ambiguity around gemba before the process changes?”

Pitch context

You will see “Gemba” in operating plans, procurement packs, supplier reviews and supply-chain reports when the discussion reaches lean, quality improvement & root cause.

Why it matters: In lean, quality improvement & root cause, the definition can change ownership, capacity, process, cost or safety decisions.

When the words have to travel

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Sources & evidence · 3

Direct term-level sources and supporting source families.