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Social impact, rights & just transition · Core

Grievance mechanism

Also called: complaints mechanism

ELI5

A channel and process for raising and resolving concerns or harms.

Used in conversation

“The operating model needs to show how grievance mechanism works in practice.”

Pitch context

You will see “Grievance mechanism” in sustainability reports, impact decks, climate plans and assurance materials when the discussion reaches social impact, rights & just transition.

Why it matters: In social impact, rights & just transition, a loose definition can change rights, obligations, approval, disclosure or enforceability.

Caution

Meaning, enforceability and required process vary by jurisdiction and agreement; this definition is not legal advice.

When the words have to travel

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Sources & evidence · 5

Direct term-level sources and supporting source families.