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Retention, engagement & workforce metrics · Specialist

Human-capital return on investment

Also called: HCROI

ELI5

A ratio relating financial return to workforce cost under a defined formula.

Used in conversation

“The number is useful only if everyone calculates human-capital return on investment the same way.”

Pitch context

You will see “Human-capital return on investment” in organisation plans, workforce reviews, change programmes and people reports when the discussion reaches retention, engagement & workforce metrics.

Why it matters: In retention, engagement & workforce metrics, the scope can change what data may be used, who may access it and which controls are required.

Caution

Employment law and workplace practice vary by jurisdiction and agreement.

When the words have to travel

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Sources & evidence · 3

Direct term-level sources and supporting source families.