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Dictionary by pitch.dog
Onboarding, adoption & customer success · Core

Implementation

Also called: deployment

ELI5

Work required to configure, integrate and deploy a solution for a customer.

Used in conversation

“How are we defining implementation in this deck?”

Pitch context

You will see “Implementation” in go-to-market plans, sales forecasts, account reviews and commercial proposals when the discussion reaches onboarding, adoption & customer success.

Why it matters: It helps a reader interpret onboarding, adoption & customer success without confusing the measure, decision, role or evidence being discussed.

Connected terms

  • DeploymentThe search label “Deployment” can route to both entries.
When the words have to travel

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Sources & evidence · 2

Supporting source families. This entry is an editorial synthesis rather than a quotation from one canonical glossary.