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Dictionary by pitch.dog
Enterprise risk & controls · Core

Incident

Also called: service incident, operational incident

ELI5

An event that disrupts operations, security or compliance.

Used in conversation

“Keep incident on the dashboard, but show the definition and reporting period beside it.”

Pitch context

You will see “Incident” in board papers, contracts, policies, risk registers and compliance reports when the discussion reaches enterprise risk & controls.

Why it matters: In enterprise risk & controls, a loose definition can change rights, obligations, approval, disclosure or enforceability.

Caution

Meaning, enforceability and required process vary by jurisdiction and agreement; this definition is not legal advice.

When the words have to travel

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Sources & evidence · 4

Direct term-level sources and supporting source families.