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Dictionary by pitch.dog
OKRs, KPIs & performance goals · Core

North-star metric

Also called: NSM, north star

ELI5

A primary measure intended to reflect enduring customer value and product growth.

Used in conversation

“Keep north-star metric on the dashboard, but show the definition and reporting period beside it.”

Pitch context

You will see “North-star metric” in organisation plans, workforce reviews, change programmes and people reports when the discussion reaches okrs, kpis & performance goals.

Why it matters: In okrs, kpis & performance goals, the definition can change who is affected, accountable, protected or entitled to act.

Caution

Employment law and workplace practice vary by jurisdiction and agreement.

Connected terms

  • North starThe search label “North star” can route to both entries.
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Sources & evidence · 15

Direct term-level sources and supporting source families.