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OKRs, KPIs & performance goals · Core

Performance gap

Also called: outcome gap

ELI5

The difference between current and desired performance.

Used in conversation

“Keep performance gap on the dashboard, but show the definition and reporting period beside it.”

Pitch context

You will see “Performance gap” in organisation plans, workforce reviews, change programmes and people reports when the discussion reaches okrs, kpis & performance goals.

Why it matters: In okrs, kpis & performance goals, the definition can change who is affected, accountable, protected or entitled to act.

Caution

Employment law and workplace practice vary by jurisdiction and agreement.

When the words have to travel

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Sources & evidence · 3

Direct term-level sources and supporting source families.