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Capacity, flow & constraints · Core

Queue time

Also called: waiting time

ELI5

Time work spends waiting before processing.

Used in conversation

“Compare queue time with the same cohort and period before drawing a conclusion.”

Pitch context

You will see “Queue time” in operating plans, procurement packs, supplier reviews and supply-chain reports when the discussion reaches capacity, flow & constraints.

Why it matters: In capacity, flow & constraints, the definition can change ownership, capacity, process, cost or safety decisions.

When the words have to travel

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Sources & evidence · 3

Direct term-level sources and supporting source families.