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Dictionary by pitch.dog
OKRs, KPIs & performance goals · Core

Root-cause analysis

Also called: RCA

ELI5

Investigation of underlying causes of a performance gap.

Used in conversation

“Keep root-cause analysis on the dashboard, but show the definition and reporting period beside it.”

Pitch context

You will see “Root-cause analysis” in organisation plans, workforce reviews, change programmes and people reports when the discussion reaches okrs, kpis & performance goals.

Why it matters: In okrs, kpis & performance goals, the definition can change who is affected, accountable, protected or entitled to act.

Caution

Employment law and workplace practice vary by jurisdiction and agreement.

When the words have to travel

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Sources & evidence · 5

Direct term-level sources and supporting source families.