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Dictionary by pitch.dog
Software delivery & architecture · Working

Service-level indicator

Also called: SLI

ELI5

The actual number used to measure reliability.

Used in conversation

“Successful request rate is the service-level indicator.”

Definition

A measured value used to assess service performance, such as successful requests or latency.

Here “Service-level indicator” means: A measured value used to assess service performance, such as successful requests or latency.

Pitch context

You will see “Service-level indicator” in product strategy decks, roadmaps, experiments and architecture reviews when the discussion reaches software delivery & architecture.

Why it matters: It helps a reader interpret software delivery & architecture without confusing the measure, decision, role or evidence being discussed.

When the words have to travel

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Sources & evidence · 2

Direct term-level sources and supporting source families.