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Dictionary by pitch.dog
Organisation design & structures · Core

Shared-services model

Also called: shared services

ELI5

Centralised delivery of repeatable support services to multiple business units.

Used in conversation

“Which version of shared-services model should the board treat as current?”

Pitch context

You will see “Shared-services model” in organisation plans, workforce reviews, change programmes and people reports when the discussion reaches organisation design & structures.

Why it matters: In organisation design & structures, the definition can change who is affected, accountable, protected or entitled to act.

Caution

Employment law and workplace practice vary by jurisdiction and agreement.

When the words have to travel

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Sources & evidence · 2

Direct term-level sources and supporting source families.