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Processes, procedures & operating systems · Core

Standard operating procedure

Also called: SOP

ELI5

A controlled document describing how a recurring activity should be performed.

Used in conversation

“Attach the latest standard operating procedure to the decision pack before the meeting.”

Pitch context

You will see “Standard operating procedure” in operating plans, procurement packs, supplier reviews and supply-chain reports when the discussion reaches processes, procedures & operating systems.

Why it matters: In processes, procedures & operating systems, the definition can change ownership, capacity, process, cost or safety decisions.

When the words have to travel

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Sources & evidence · 3

Direct term-level sources and supporting source families.