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Needs, jobs & value propositions · Working

Switching trigger

Also called: change trigger

ELI5

Something that makes the customer start looking for a new answer.

Used in conversation

“A failed audit is the common switching trigger.”

Definition

An event or pressure that makes a customer consider changing from the current solution.

Here “Switching trigger” means: An event or pressure that makes a customer consider changing from the current solution.

Pitch context

You will see “Switching trigger” in strategy decks, market analyses, business plans and planning workshops when the discussion reaches needs, jobs & value propositions.

Why it matters: It helps a reader interpret needs, jobs & value propositions without confusing the measure, decision, role or evidence being discussed.

When the words have to travel

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Sources & evidence · 5

Supporting source families. This entry is an editorial synthesis rather than a quotation from one canonical glossary.