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Dictionary by pitch.dog
Capacity, flow & constraints · Working

Touch time

Also called: active processing time

ELI5

Time during which a person or machine actively works on an item.

Used in conversation

“How are we defining touch time in this deck?”

Pitch context

You will see “Touch time” in operating plans, procurement packs, supplier reviews and supply-chain reports when the discussion reaches capacity, flow & constraints.

Why it matters: In capacity, flow & constraints, the definition can change ownership, capacity, process, cost or safety decisions.

When the words have to travel

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Sources & evidence · 3

Direct term-level sources and supporting source families.