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Software delivery & architecture · Working

Service-level objective

Also called: SLO

ELI5

The reliability target a service aims to meet.

Used in conversation

“The service-level objective is 99.9 percent availability.”

Definition

A target for a service measure such as availability or latency.

Here “Service-level objective” means: A target for a service measure such as availability or latency.

Pitch context

You will see “Service-level objective” in product strategy decks, roadmaps, experiments and architecture reviews when the discussion reaches software delivery & architecture.

Why it matters: It helps a reader interpret software delivery & architecture without confusing the measure, decision, role or evidence being discussed.

Connected terms

When the words have to travel

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Sources & evidence · 2

Direct term-level sources and supporting source families.